Refund Policy

Last Updated: 09/15/2026

Due to the nature of our breads, all sales are final. However, if you experience an issue with your delivery, please reach out to us and we’ll do our best to make things right.

You can always contact us for any return question at [email protected].

Damages & Issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Refunds

We will notify you once we’ve received and inspected your refund request, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.

If more than 15 business days have passed since we’ve approved your return, please contact us at [email protected].

Shipping & Delivery

We are not liable for shipping and delivery delays. All delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by shipping carriers, incorrect or incomplete address information you provide, or other events outside our reasonable control. Once we transfer products to the carrier, title and risk of loss pass to you. Please see our Shipping Policy for more information. If your order arrives damaged, or does not arrive, please contact us at [email protected] within thirty (30) days after the estimated delivery date and we will work with you and the carrier to arrange a replacement, refund or carrier claim in accordance with our refund policy.